Special requests can't be guaranteed and may incur additional charges. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. View all View all photos (1,535) Traveler (1391) Own or manage this property? Room types may vary. This property is part of the Travel Sustainable programme, which means its taken significant steps to make your stay more sustainable. View all View all photos (1,560) Traveller (1416) Matre De DID NOT EVEN COME BACK !! Alternatively, there is a wide selection of international restaurants nearby. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. This is the version of our website addressed to speakers of English in the United States. Reviews are most valuable when they are original and unbiased. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Please note, this property cannot accommodate bookings of 5 or more rooms. Some units feature a private bathroom with a separate toilet. At which point a man carrying a tray with sandwichs on walked into the bar. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. The nearest airport is Exeter International Airport, 19.9 miles from the property. Refrigerator Guests can expect to find free WiFi and TVs with digital channels. The hotel were aware of this and had provided a small portable electric fan. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. Named after the year that The Grand was founded in Torquay, our 1881 Restaurant is elegant, and AA Rosette awarded with our talented chefs using the best local seasonal and regional ingredients to bring you the freshest dishes. England. The hotel offers a full breakfast at the price of GBP15 per person per day. Fine dining, light bites and tasty snacks. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. No management or staff taking responsibility for the poor or lack of service. Sea view Book The Grand Hotel, Torquay on Tripadvisor: See 3,708 traveller reviews, 1,532 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. I cannot fault them. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Central location so close to the train station, the town centre, Torquay, it was in a lovely area. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. Claim your listing for free to respond to reviews, update your profile and much more. We hope to see you both again soon. Charges for extra guests may apply and vary depending on the property's policy. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. The Grand Hotel is on Corbyn Beach in Torquay City Centre, a short 3-minute walk from Torquay Station and 7 minutes' walk from Torre Abbey. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. We didn't have time, so stayed here only for 2 nights, though everything was amazing. What a lovely place to stay - the view from the bar is awesome- overlooking the sea . In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. We paid more, to ensure we had exactly the room we wanted - and were delighted. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. Booking not found. The location was marvellous, not too far away from Riviera International Centre. Not a member? Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. The Grand Hotel provides free cancellation on some room rates. We hope to see you both again soon. There is no capacity for extra beds at this property. Please try again later. The barman just shrugged. 4-star hotel located in Torquay City Centre. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. Once you book, we'll provide details so you can contact the property directly. The Grand Hotel in Torquay was evacuated after reports of smoke rising from the basement spa. The on-site restaurant, Restaurant 1881, features British cuisine. Own or manage this property? I really enjoyed every detail about my amazing 1 night stay here. The Grand Hotel is 24.9 miles from Plymouth. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. Contact the property using the phone number on your booking confirmation. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Please check your booking number and PIN and try again. Guests of The Grand Hotel enjoy a children's pool, free WiFi in public areas, and a seasonal outdoor pool. Hotel Description. The 4-star hotel is just off Torquay Seafront and 45 km from Exeter International airport. Private parking is possible on site (reservation is needed) and costs 10 per day. The window didnt close properly or lock. Fees and deposits might not include tax and are subject to change. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. According to guest reviews, the hotel has been rated as. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Search for The Grand Hotel discounts in Torquay with KAYAK. Are there any historical sites close to The Grand Hotel? Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a cafe and a garden. Stayed for 14 nights and was impressed by this pet-friendly hotel. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. The on-site restaurant, Restaurant 1881, features British cuisine. The hotel offers a full breakfast at the price of GBP15 per person per day . Lovely hotel & location & friendly helpful staff. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url Nearby attractions include Torre Abbey Leisure Park (0.5 miles), Torre Abbey (0.3 miles), and Jungle Journey Adventure Golf (0.4 miles). Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. The lobby is nice and the bar but in some area's there needs to be attention paid. Join now. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Prices are calculated as of 2023-01-30 based on a check-in date of 2023-02-12. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. We gave up on having dessert as 2 courses took over two and a half hours. The radiator in the bathroom was extremely hot and could not be turned off. The fan made little or no difference. Yes, paid private parking on-site and street parking are available to guests. This standard twin room comes with air conditioner. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. The bed was very uncomfortable, unfortunately. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. After a false start the check in was good - nice lady. Private parking is possible on site (reservation might be needed) at GBP 10 per day. Number of rooms: 132. Please check you have entered your email address correctly. Yes, dry cleaning and laundry service are offered to guests. When we booked we were impressed with the price and wondered whether there was a catch. I really think this could be improved. Literally everyone sent their meals back after being served undercooked, freezing cold food. Number of rooms: 132. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. A terrible time at the not so grand and somewhat faulty Grand Hotel. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. The barman just shrugged. Richardson Hotels Ltd. All Rights Reserved. Afternoon Tea , Function room mean and Breakfast was fine. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. The staff was exceptional, the breakfast was perfect, everything was perfect. Information missing or incorrect? It is an old building so we expected creaky stairs and dated decor in some areas. Restaurant 1881 - Restaurant specializing in British cuisine and serving breakfast, lunch, and dinner. In 1926, it was one of the first hotels in the UK to install central heating. Tell us! Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The breakfast had lots of options and included cereals, pastries and fruit. This accommodation unit is furnished with a double bed. Approximate prices in USD for a 1-night stay, Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. As a member, you receive price matching up until midnight before check-in. Torquay United FC is a 10-minute car trip away. Our delicious lounge menu aims to reflect both our location in the bay and our head chefs passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. Popular 5 stars Hotel in Split: Radisson Blu Split 7.0 Good Based on 2794 reviews Important information Check-in: from 15:00 until 23:59 Ask for a refurbished room and don't be fobbed off. Speak to our wedding team: 01803 296677. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. Afternoon Tea , Function room mean and Breakfast was fine. What food & drink options are available at The Grand Hotel? Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. ), which is 28.3 mi away (40 minutes by car). Private bathroom Front desk staff will greet guests on arrival. Bath If you want to request something specific, you can do that after you choose your rate. Now I have to use a Manual. Every room at The Grand Hotel comes with a refrigerator and all the necessities for a comfortable stay. Electric kettle, Sea view There really was nothing good about our stay. I cannot fault them. CST #2063530-50, To finish creating your account, please click the link we just sent to. They are also applicable regardless of the sentiment of the comment. Specify exactly what sort of room you want when you book! Your establishment is poorly managed and your priorities are in. *See fees and policies for additional details or extra charges, Rollaway beds are available for GBP 25.0 per day, Pets are allowed for an extra charge of GBP 20 per pet, per night, The seasonal pool is open from April to October. The hotel were aware of this and had provided a small portable electric fan. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. 4-star hotel located in Torquay City Centre. I will be sure to pass on your praise to Anya personally. The Grand Hotel 3,732 reviews #60 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Indoor pool, Spa and wellness center, Fitness center, Check in anytime after 3:00 PM, check out anytime before 11:00 AM. The room was a refurbed twin with sea-view. It has a private bathroom with a shower, a hairdryer and an individual toilet. Review of The Grand Hotel Reviewed 8 October 2021 via mobile Not only did the hotel lie and use photographs of rooms that you don't stay in but the house keeping staff found my toothbrush and instead of informing the hotel staff they stole it and quiet clearly changed the head on it? When there is only 2 people on the table that shouldnt be a hard task. The location was marvellous, not too far away from Riviera International Centre. Loved the location, the spa and the food , Dreadful experience. Fancy receiving the latest offers to your inbox? Prices are subject to change. Staff at the reception can assist guests at any time of the day. All clean, good staff and location. The hotel has 132 bedrooms and 4 floors. Specify exactly what sort of room you want when you book! When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. At which point a man carrying a tray with sandwichs on walked into the bar. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. Various activities, including snorkelling, diving and canoeing, are available for guests. The restaurant very misleading and a lot of improvement needed. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Agatha Christie spent her honeymoon night here with her first husband, Archie, on Christmas Eve 1914. Is The Grand Hotel located near the city centre? Copyright 2023. Just make sure to check this property's cancellation policy for the exact terms and conditions. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! Problem with hot water tap and could only get one channel on TV. getting served any food, absolutely outrageous! Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Staff were generally good and friendly, though several were very young and clearly needed more training/experience. Extremely quiet (at very end if corridor). Yes. Contactless check-in and contactless check-out are available. You can book a shuttle, once your reservation is complete. Great 879 879 reviews 10. . One of the best massages ever - thank you Scott!! Send me emails with travel deals, special offers, and other information. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. Sorry, something went wrong. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. And so they should! Offering traditional Sunday Roasts and Vegetarian alternatives. Clear all filters or view Tripadvisor's suggestions. Staff helpful Location good. Self parking costs GBP 10 per night. Did report it but it was not sorted. Charges for extra guests may apply and vary according to property policy. If you like, you can sort and/or filter them (by time of year, review score, etc.). This hotel is a great place to bask in the sun with a beachfront location. See our Review Guidelines. Are there opportunities to exercise at The Grand Hotel? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 37,439 were here. The staff were all really friendly and lovely but the restaurant was a shambles! It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. The fan made little or no difference. Contributions should be travel related. Overall Service And Experience Was DISGRACEFUL. Popular Hotel Amenities and Features Yes, it is 0.5 miles away from the centre of Torquay. What is there to do at The Grand Hotel and nearby? Yes, pets are typically allowed, but it's always best to call ahead to confirm. This hotel is home to a restaurant and a bar/lounge. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. The radiator in the bathroom was extremely hot and could not be turned off. Yes, dogs are welcome. . The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. The Grand Hotel places you in the center of Torquay, within just a 15-minute stroll of Riviera International Conference Centre and Princess Theatre. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a coffee shop/cafe, and a garden. This 4-star hotel is 1.7 mi (2.8 km) from Paignton Beach and 2.5 mi (3.9 km) from Babbacombe Model Village and Gardens. The restaurant, Restaurant 1881, serves British cuisine and is open for breakfast, lunch, and dinner. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. Will definitely stay again! The helpful staff and overall property condition get good marks from fellow travelers. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. The hotel is 1.6 miles to the pleasure Paignton Pier. Contributions should be appropriate for a global audience. Refrigerator The sandwiches eventually arrived. We liked the hotel, staff and location, it's nice place to visit. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. The Grand offers warm and welcoming hospitality, in comfortable surroundings as befits a 4 star hotel in Devon. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. Guests are also welcome to relax with a drink at Compass Bar and Lounge. Are there opportunities to exercise at The Grand Hotel? Charges may be applicable. It features a private bathroom, equipped with shower facilities, a hair dryer and a private toilet. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. The rooms come with a TV with satellite channels. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). It's a nice walk to the beach and then to the marina area where all sorts of restaurants and pubs abound. Private bathroom What are some of the property amenities at The Grand Hotel? Guests can enjoy alfresco dining (weather permitting). Central location so close to the train station, the town centre, Torquay, it was in a lovely area. THE GRAND HOTEL - UPDATED 2022 Reviews & Price Comparison (Torquay, Devon) - Tripadvisor Europe United Kingdom (UK) England Devon English Riviera Torquay Torquay Hotels The Grand Hotel 3,685 reviews #60 of 82 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Ask for a refurbished room and don't be fobbed off. Tripadvisor performs checks on reviews. Last few rooms remaining for your dates on MakeMyTrip Standard Double Room (Inland) For 2 Adults Free Cancellation before 17-Nov-2022 07:59 Book now @ just 1 Room Only | Free Cancellation Per Night 7,646 Take advantage of the wedding venue at The Grand Hotel if you plan to say "I do" during your trip. We loved pastries, cereals and fruit in the restaurant. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. What are some of the property amenities at The Grand Hotel? Create memories that will last a lifetime at The Grand Hotel, Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. This is a room with 2 single beds. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries.