The price was very reasonable for an excellent product. Roofing, siding, and gutter services. When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. Dealing with this company was a pleasure from start to finish. We DO NOT remove reports. We pride ourselves on the quality work we provide, while delivering great customer service! PLEASE TAKE A LOOK AT POSTED PICTURES. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. Reviews are different than comments. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. I was told that you will not work with us because we have not closed on the home. The installation went fine. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Other than new windows and a few stray staples from the old windows you would not know we had an install done. They even came to the job site needing to charge tool batteries and asked where they could plug in the charger! Search reviews. Would use them again. Less than 3hours to install in the light snow. All business will get complaints. Financing available and all credit cards accepted. One storm later entire roof leaking all my new wicker furniture, rug, tables, curtains soaking wet. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. The price was half the cost Id been quoted from others, I wish Id done it much sooner because things only get more expensive as time goes on. The job was a little more complicated with some custom cuts and the metal trim around the outside of each window. No subcontracting and no one word answers to our questions. I will recommend r Rite Window to anyone who need to replace windows and doors great job keep up the good work. Guildmembers can selectively publish these comments here on their profile page. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. The whole process was easy and priced well. There may be more reports for "Rite Windows", For more results perform a general search for "Rite Windows", Showing 1-9 of 9 Found Reports We have already completed the perc test, had an engineer design the new system, had the new system approved by the board of health, obtained quotes and contracted with a contractor to do the work. BBB Business Profiles are subject to change at any time. All rights reserved. Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069. I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. Installers of new windows, doors and glass block. Excellent workmanship professional installers! The finish work once the slider was installed is second rate and have seen many other reviews elsewhere regarding this issue. The work area was cleaned up and the work was done very well. I have worked in property insurance as both an adjuster and on the subrogation for a decade. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. Enter the confirmation code from your mailer and publish your review of Rite Window. The windows", Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. The experience was a good one and I really like the way my new windows look. I filed a complaint on 4/11/22 against HomeRite. Family owned and operated since 1961. Their installer Paul called set up dates we were happy with and arrived on time 8:30AM and went right to work, but he stopped to answer all questions I had then back to work and work he did. Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. Bath Replaced for Reasonable Price Continue reading . Change. Dave and Carl did a wonderful job. Thank you. After the project is complete, we leave the job site looking as clean or cleaner than it did before our work began, so you can simply sit back and enjoy the improvements to your home. A professional installation; workers respected our home and cleaned up beyond our expectations. I have no idea what that kid rolled out on my roof ? Highly recommend the Rite window product and installation team. We are replacing the septic. They did have to come back but made sure it was convenient for us. In addition, the company currently maintains an A+. We expect to be called out if we fall short on our performance, and in those situations we do all we can to make things right. Replaced a bow window and a patio slider. This worker was so unprofessional and his attitude was uncalled for. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. Before Rite Window I owned the Massachusetts franchise of a national window company. See more of Rite Window on Facebook. I called built rite and the following day someone from built rite arrived on time and provided me with an estimate which I agreed to. A second tech came out and said the windows needed play. 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do. Read More, Custom residential and commercial awnings manufactured and installed. After window replacement they cleaned up everything. looks like they were always there. Industry: Construction. Respectful and Courteous Continue reading . Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. I was completely satisfied. The windows though are nice which is why I gave a 4 star rating. We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. Window Brands: Rite Window manufactures all windows internally. It proved to be the right decision Take care. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. Previous windows had major condensation problem to the point of freezing. The caulking he replaced on the windows looks 100% better. It seems others have had a good experience, but based on ours, we wouldn't rehire or recommend. I reimbursed their payment and the customer assured me they were satisfied with the resolution. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. The installers were very respectful of our property as well as being very courteous. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Rite Window. Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. After my windows were installed I called Patrick to talk about how the curtains did not open correctly. During the transition a customer of the previous business filed a complaint with the Consumer Affairs Office because I had installed a front door that didn't meet their specifications. They came back days after the project was completed with a new motion sensor light and installed it. From start to finish, this was by far, the smoothest home improvement job ever experienced. RITE WINDOW - 72 Photos & 69 Reviews - Woburn, Massachusetts - Windows Installation - Phone Number - Yelp Rite Window 69 reviews Claimed Windows Installation, Roofing, Door Sales/Installation Closed 8:00 AM - 7:00 PM Hours updated 2 months ago See hours Write a review Add photo Share Save Photos & videos See all 72 photos See All 72 I would assume they sell a no frills mid range vinyl window. We provide seasonal services as well as repairs and cleanings. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. They were very professional, communicative, paid great attention to detail, and left the work site clean. Was hoping no further work would be needed . During your free, no-pressure sales consultation, we will help you compare your options so that you can easily choose the best products for your home. Rite windows not only block drafts, they are great looking and have noticeably increased the appearance of this old House! I purchased windows from Rite Windows and took advantage of their "Interest Free" financing offer. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Thank you. First lets set the record straight about the roof. If I had been given notice that they would be tearing out every window they had put in than my husband and I would have prepped the porch and patio prior to their arrival so this juvenile did not have to curse under his breath and throw a temper tantrum that we were not prepared. Several weeks later the windows were installed. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. Having 27 windows replaced is no easy task. I am now refiling. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. Yes, BUILT-RITE WINDOW CORP offers free project estimates. We urge you to compare our 21-year record of customer satisfaction to any other home improvement company in New England. Consent is not a condition of purchase. Window Selection/Installation Continue reading . Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Company also states family of veterans well where was the respect for my husband who is a veteran when this immature worker would not even give him the time of day upon arrival this morning when my husband attempted to show him pictures of leakage and show him the caulking problems. Im systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida. 4.2 Management. installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. Report You can tell that they have been doing this for a long time. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. Phone calls were promptly returned. I am not upset. I dont know what his definition of play is but only 1/18 windows has play. This will surely increase the credibility of your complaint. I can understand not wanting to take the time to quote for a "prospective buyer" but not being willing to work with customers who have signed purchase and sales for rehab loans is an entire segment of the home buying industry that is be disregarded. Wayne was very knowledgeable and the guys installing did such a great job for a big project. The salesman was knowledgeable and helpful, someone that gave me the straight story. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. The windows are great, huge improvement on what we had before and long overdue. One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? Built-Rite Windows Useful. If a worker wants to smoke in/by the truck In the drive we have no problem with that. The windows have a good warranty on them, but hopefully we wont be needing to use it any time soon. I was referred by a neighbor who is also very pleased with their windows. This guy will tell you what ever you want to hear but dosnt back it up dont be fooled too!!! Listened to what I wanted and helped in my decision without trying to add mre cost to my order. When we come to your house to show you our windows, our deal stays the same A quality window for a fair price. All of our home windows, doors, roofing systems, showers and baths feature specifications customized for the New England climate! lakeland, Florida, Seal Rite Windows Revco Gigantic scam. 2000. She didnt try to pressure us into buying options we did not want. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. Related: Champion Windows Coastal Windows NEWPRO Paradigm Windows Renewal by Andersen Rite Window United Home Experts Window Nation Window World, Your email address will not be published. Clean, efficient, professional and knowledgeable. Installed 22 new windows, 2 entry doors, and new sliding glass door. I must give credit to you though for contacting me and coming back out to address the problems again. Assuming professional installation, not a bad option if you can keep it at $500 installed. Very pleased and would highly recommend them. From START to FINISH Great Service all around! They were both friendly and very professional. Once a business is rated, we require it to maintain an overall average of two stars or greater. Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! Inside, dust was everywhere as well as bits and pieces that required vacuuming. Sort by. I appreciate their Informative, no pressure sales approach. Enter a zip code and get matched to businesses near you. This was the the easiest home improvement we have done!! Search the Chamber Directory of over 30 Million Businesses Nationwide! Many consumers have been harmed. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! This equates to a 4.34 out of 5 star rating on average. I called with some questions about installing new windows and they were very helpful. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better I had to put them all back up. We highly recommended Rite Window! Rite Window rocks!! Rite Window services are available across the greater Boston metro area. Thank you Rite Windows for a job well done! Outstanding product, I highly recommend the windows and the staff all the way down the line was superb!! Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. We pride ourselves on the quality work we provide, while delivering great customer service! Continue reading . They installed some windows and vinyl siding on my home. We love being able to have a cross breeze in our living room again. Language. Corporate Advocacy Program: How to repair your business reputation. Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. Darlene. One worker smoked cigarettes the entire time and our house smelled of second hand smoke for 2 days after (we do not smoke). Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD The finished roof looks awesome! strict standards for business conduct. They leave your house the way the found it (only with new windows). BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. I was unaware of that was the answer we got. I had these windows installed at my sons home, and he couldnt be more pleased. That's why we tell you the price up-front. Thank you. They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. From refrigeration requiements to shelf and r Should I be worried that external doors in my home are shifting to a point that I can't lock them without lifting them up? I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. Confirm your appointment with We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. 207 Jacksonville, FL 32216-4041 Visit Website (904) 296-2515 Want a quote from this business? 27 Windows and very satisfied Continue reading . All our questions were answered and we set up a time for someone to come out and show us the windows. Fast they know what they are doing . We had a issue of a very fine hair crack in one of the windows. Installers were excellent! We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. See below for more detailed descriptions and customer feedback on Rite Window. I had a drafty kitchen casement window with wood rot. I am a happy customer of Rite Window. THANKS to a GREAT TEAM!! A Fantastic Bath Experience Continue reading . I am satisfied with the product, they look great and definitely keep the cold out in the northeast. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. It seems their finance bank, Synchrony, feels its good business practices to sneak in a BS $29 "Activation Fee" with their Interest Free offers. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. All was clean in the house. Find more window & door replacement contractors near Woburn. Unbeknownst to me their notices were being sent to my previous business address long after we had moved to our current office in Woburn. I have to say that Matt, Dave and Rich were amazing! As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. Have something to share about Built-Rite Window Corp? Getting new windows was EASY!! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Rite Window is proud of our record and we welcome the scrutiny. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. To ensure that you get an excellent return on your investment, we will work hard to pair you with the right products for your specific needs. He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Estimated amount consumers saved since 1997: $15,590,010,907. First Parish parsonage, Kingston Continue reading . The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. The installers were courteous and professional and they did the job Rite. Get Rite Aid reviews, rating, hours, phone number, directions and more. One of the frames was damaged and the installer immediately notified the office. Help your neighbors make an informed decision. 10/21/2013. Guild Quality is an independent research firm that conducts post-installation interviews with our customers to gauge their satisfaction. Believe me I wish I had known because now I have two flower pots broken and a craft bought solar light with sand and seashells in it smashed to bits . Great work. Rite window was Alright! So initially it simply received a bandaid for $500 of a spray and tape. I was very happy with installation team. And on time . Several weeks later the damaged window frame was replaced. Hello Ed. Could you enlighten me? Rite Window is best known for providing excellent customer service and reasonable prices. Looking for more information? By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. - Since August 2000, we have helped over 25,000 homeowners in New England replace their windows, doors, roof, or shower and bath systems. Just beware as they as a company lost 300k in 2012. Check, Visa, MasterCard, American Express, Discover, Financing Available. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. For more results perform a general search for "Rite Windows". Continue reading . Copyright 1997-2023 Ripoff Report. I couldn't have picked a better vinyl siding company. Carefully explaining and communicating with us about our concerns. I contacted Rite Window for a consultation and quote. We still have couple of windows that need replacement and we will definitely use Rite Window again. Customer service contacts and company information. Definitely worth the investment. Great job!!! Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". Keep up the great service!! We ordered a tub to shower conversion. Beware this gimmick As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. They accomplished it all in one day. They did excellent work and cleaned up perfectly after themselves. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. This is no excuse, because ultimately it was my responsibility to inform them of my address change, but had I received their correspondence my old license would have been properly closed. Corporate Advocacy Business Remediation and Customer Satisfaction Program. They put me on a list and kept me informed. Thank you Rite Window! I would highly recommend your services. They are a great value and is very comforting to know that customer service is behind us years after our purchase. Window & Door Magazine has announced their 2017 Dealer of the Year Award Winners and AVI won the award for Overall. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Hiding negative complaints is only a Band-Aid. Location. Rite Window provides window, door, roof, shower, and bath system installation services. Great company to do business with, everyone was friendly and professional. I just don't get it from a business perspective but maybe I am missing something. The project was completed within the time frame we were told. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right .