There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! June was a very busy month for me. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. Selfie Leslie is a form of fast fashion, so it is not very sustainable. The fashion industry is home to thousands of clothing brands. Unfortunately for all of our international Selfie Leslie lovelies, all international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities. Return packages must be postmarked within 30 days of the order delivering to you. If you are not completely satisfied and your order qualifies, we accept returns. I wouldve never thought I would be this obsessed. This stunning number showcases a gorgeous mix of pink and metallic shimmers, which glitters whenever you move. For oversized items requiring carrier freight returns, you will be responsible for all return shipping charges. All returns remain the responsibility of the purchaser until received by Selfie Leslie. Products being returned or exchanged must be in their original packaging and in like-new condition. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. Our return policy dictates that the item must be returned within thirty days of the original purchase. All rights reserved. I ordered a dress, got it in, and it just did not look great on me. You should contact your customs office for specific amounts and percentages.Selfie Leslie cannot control and is not responsible for any duties/taxes applied to your package. This includes: In the market for some Selfie Leslie dresses? When this happens, please select the size of the item you are interested in, and sign up for our back in stock notifications. Princess Polly, White Fox, Motel Rock). $55. Please note that order totals at checkout reflect estimated tax. Non-Selfie Leslie items sent to us will be donated upon receipt. Please note that with the recent increase in crime in our country, especially as more people shop online and get their packages stolen, we require a signature for all orders over $250. Awesome customer service, fast shipping! Gorgeous gorgeous girls deserve the best wardrobe. Of course I wasnt home. However, there are a ton of dresses and other clothing items that are on sale too. Just make a new purchase through the return portal for the size/style you would like. The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. I am so happy and cant get over how helpful and communicative your team is. I ordered a small, because I am a small and it was too tight so I couldnt even wear it to dinner. Selfie Leslie is a bit pricey, and some customers think its not worth it considering its easy finding a similar alternative. The dresses look exactly how theyre advertised, there are a ton of options for every occasion, and the quality is decent (although not amazing). No further messages will be sent to your mobile device, unless initiated by you. Constructed with layered mesh to provide a dreamy silhouette, this number can be re-worn time and time again after the ceremony. Once your return arrives to us, please allow2-3 weeks for processing if youmailed itback vs using the Return Bar. These items cannot be returned. (They also refunded me a partial refund to get the original dress repaired as this color was now out of stock. ) The wireless carriers supported by the Service are not liable for delayed or undelivered messages. So much better and up to date than a lot of stores. See our Shipping Page for more information! We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. So you end up getting a lot less back then what you originally paid for the item. Except where otherwise inapplicable or prohibited by law, the website, and all contents, products and other information on or accessible from or through this website are provided as is and as available , without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for any particular purpose, non- infringement, security or accuracy, One & Only Collective Inc. makes no claims to the accuracy of the information contained on this website, and reserves the right to amend errors or to update product information at any time without prior notice. Sounds like a company that doesnt believe in their qualities. The website does not reflect the actual quality of the clothes. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; A description of the copyrighted work that you claim has been infringed; A description of where the material that you claim is infringing is located on the website; Your address, telephone number, and email address; A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, including the law of fair use. International orders do not qualify for return/exchange. What kind of payment security does Selfie Leslie have in place to keep my personal information secure. Selfie Leslie reserves the right to limit or refuse service to any customer/entity at any time for any reason. You will receive a shipping email as soon as we despatch your parcel. By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. Please note that all cards issued by local banks which do not carry one of the logos above will not be accepted by our global processing service, in which case we recommend PayPal as an alternative. OFF. Although the brand definitely doesn't have SheIn or other fast fashion pricing, their quality is still pretty great for their price range. It is without saying that buying Selfie Leslie dresses is an awesome experience, I highly recommend it. Tis the season for glow-ups. 629k Followers, 355 Following, 11.3k Posts - See Instagram photos and videos from SelfieLeslie.com (@selfie_leslie) selfie_leslie. Furthermore, you represent that you shall always provide true, accurate, current, and complete information (and updates when required) when submitting information to One & Only Collective Inc. through the website. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You'll receive a one-time opt-out confirmation text message. Need to exchange? I changed my mind and want to cancel my order. First of all, I am sad that my items didnt work out for me, but the inventory and options that Selfie Leslie has is amazing. Very poor policy for online shopping. * Pricing, promotions and availability may vary by location and at lesliespool.com. We are a trendy online dress boutique offering dresses, separates, jumpsuits, and rompers. The tiered frill paired with the waist-tie detail is slightly reminiscent of cottage-core fashion. In the event of a dispute, the demanding party shall notify the opposing party in writing of its demand for arbitration. While we do our best to accommodate our customers, there is nothing about the final sale items that you purchased that suggests they are eligible for return. I can honestly say that Selfie Leslie will always be my first place to shop moving forward, one Trustpilot user detailed. Text messages may be sent using an automatic telephone dialing system or other technology. Although One & Only Collective makes every effort to respond quickly to applicable email messages, we are under no obligation to respond to all pieces of correspondence received through this site, maintain your submitted comments in confidence, or pay compensation of any kind for your comments or submissions. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. For security reasons, we are not able to change the address your order is being sent to at this time. Clothing brands that are heavily advertised on social media and are very influencer-esque can be a bit sketchy (like many things glorified on the good ole internet). Return feeof $9.75 is per return request (RMA). Packages are rarely lost; however, if a parcel does not arrive, please contact the carrier to resolve the issue. Either Party asserting the dispute (Dispute) shall first try in good faith to settle such Dispute by providing written notice to the other Party (by first-class or registered mail) describing the facts and circumstances, including any and all relevant supporting documentation, of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute. One was chosen as my graduation dress, but I lost track of time and was late to return the other two dresses. When it comes to fast fashion, unfortunately, not everything can be of great quality, so its important to see if other shoppers have vetted for the item you want to buy (this goes for many other stores as well). All International Orders(Outside AU) areFINAL SALE. My daughter ordered a dress from them that we could not afford at the time without my knowledge. Moreover, these terms and conditions of service act as a legally binding agreement between you and One & Only Collective Inc. Should you have any questions concerning any of our policies below, please contact us. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. Simply take your purchase to any Leslies store and get a full refund instantly or exchange it for something else. Selfie Leslie was founded in 2012 in Australia and later moved to California in 2016. I love Selfie Leslie dresses! Get 10% off on your first order. Each party, in consideration of the fact that there shall be an arbitration which is binding and final, agrees to waive any claim for punitive and exemplary damages and seek only compensatory damages in such proceeding. If you have subscribed to other Selfie Leslie mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and safe. Unfortunately, we are not able to change the items in an order once the order has been placed. 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. They went ahead and refunded me since they could see it was stuck in transit. Once the demand has been made, the demanding party shall select three proposed retired superior court judges and the responding party shall have three (3) business days to either accept one of the three or to propose three additional judges. Order Number/ID Order numbers start with SF Zip/Postal Code Start Your Return By continuing, you agree to this Privacy Policy. (Does not include local taxes/duties). Skirts are no more than $80 and come in sizes up to XL. Just make a new purchase through the return portal for the size/style you would like. The company agreed to an exchange in size for me when it was a final sale item that my daughter bought and the size didnt work. Not only does Selfie Leslie have an awesome dress collection, but the boutique also carries super cute skirts and rompers! We may modify or cancel the Service or any of its features without notice. They state that in the frequent questions asked. We hope you understand and will come back to visit us again soon! They were really kind and wonderful also. What a great idea! Prepping for a countryside getaway? Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company throughwww.selfieleslie.comshall become and remain the property of One & Only Collective Inc. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. Can I edit my order? However, we do wish Selfie Leslie was more size-inclusive. By consenting to Selfie Leslie's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. | Read 361-380 Reviews out of 533. i ordered my graduation dress, my graduation party dress, and now a cocktail dress from them, and each product feels high quality and each comes in within a reasonable time. If there was more we could do to improve USPS delivery, then we would, but we are at their whim unfortunately. I bought it for Galentines Day Dinner and absolutely love! Hi Lianne, please reach out to our support team so we can get to the bottom of what happened. The return process was smooth. If you need a dress for ANY event, this website is your best bet! If you get a new mobile number, you will need to sign up for the program with your new number. SelfieLeslie.com. Prices for dresses at Selfie Leslie range from $50 to around $100. Please note that orders are not shipped on the weekends or holidays. Can I have my parcel redirected to a different address? These items cannot be returned. | Read 41-60 Reviews out of 586 . Anyone can write a Trustpilot review. | T&C'S Do not ever buy from this site, it's a scam. After your order has shipped, it will generally take3 -5business days to arrive. Products being returned or exchanged must be in their original packaging and in like-new condition. By using our website, you will not obtain any ownership or intellectual property in any item or content on the website. If a customer chooses store credit when making a return, then the refund will be issued as a gift card. Best paired with YSL heels and statement jewelry, the Bambi Ruched Mini Dress Red retails for $90. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and . Very responsive and super helpful. All returns remain the responsibility of the purchaser until received by Selfie Leslie. Since One & Only Collective Inc. may revise such rules at any time, you should visit this page periodically to review the terms of your use. Verification can help ensure real people write reviews about real companies. Gift cards/store credit are final sale and cannot be converted back into a cash/card refund. $50 - $60 for bottoms. For urgent questions, you can reach us directly at In this case, it screams single and ready to mingle energy. Find out how we combat fake reviews. Selfie Leslie AZUSA RUFFLE TRIM LACE MINI DRESS SAGE Size 12 Large. Whether youre looking for a reception dress, a bridesmaid dress, or even a bridal dress, Selfie Leslie has it. For online returns, refunds will be processed once we receive and verify the return, which usually takes anywhere from 5-7 business days. We can see that your order contained some Final Sale items that you are wanting to return. The customer service team was quick to respond, canceled my order as requested, and issued a refund immediately. 10% Off Your Order + Free Shipping on $50+. Will never buy from them again. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. Save my name, email, and website in this browser for the next time I comment. I purchased 3 dresses here and had to have help returning one. Local countries' Taxes and Duties are the responsibility of the customer. Pretty looking dress on the website however!! Shipping times may vary due to the availability of merchandise. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. I have now experienced the customer service side of things where I had to cancel an order for a dress that I had ordered hours before and would no longer need due to not being able to attend the event. Items returned that do not meet the above requirements will not be issued a refund and you will be responsible for postage back to you. Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly". 12. I ordered the Hey Girl Long Satin Cowl Neck Dress Forest Green. Selfie Leslie offers a size guide for customers to consult on their website. Please allow up to 10 business days for processing corporate checks. Intro 2019 Selfie Leslie & Hot Miami Styles Review - Wedding Guest Outfits She's Millennial 265 subscribers Subscribe 41 10K views 3 years ago SELFIE LESLIE: Reinhart Floral Asymmetrical. Orders are usually shipped within one - two business days (24 - 48 Hours) (Monday - Friday) of purchase from Los Angeles, CA. Frieda Cowl Neck Front Split Midi Dress Midnight Blue, Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver, Reinhart Floral Asymmetrical Mesh Dress White, Summer Skirt Robyn Flounce Rose Print White/ Orange, Floating By Plunging Neckline Mesh Overlay Midi Dress Sage. One & Only Collective Inc. honors each states guidelines concerning sales and use tax, determined by the destination address of your shipment. However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. Its dyed in bright rouge, which makes for the perfect Valentines day ensemble. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded. When your shipping label is created,you will receivea shipping confirmation with tracking information. Added by peggie12345. | PRIVACY POLICY. Im not happy with my Selfie Leslie Purchase and want to make a return -- how do I do that? A tracking number will be provided to you via email once your package has shipped from our warehouse. How do I check the order status? I really appreciated the speedy and friendly response. Their selection is relatively conscious of current trends, which is always a plus. Required fields are marked *, This field is required If you still have specific questions about a fit of an item or measurement guidelines, please email our Customer Service. International orders may take around one to two weeks to arrive. As a female owned business in Southern California we want to continue providing women with cute exclusive designs for years to come and in order to do so we need to cover some of the costs of operating so we can continue to stay in business. Beautiful dress however I did not like how it looked on me. Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. We also ensure all reviews are published without moderation. My package said it was returned to sender and unfortunately the item was out of stock. Merchandise must be unworn, unwashed, unstained and unperfumed. Their collection is made for the fashionably and budget conscious. Amazing Customer Service and products!!! I have to say also, shipping is pretty fast. Never ordering again. Went to two post offices today and finally found my package. Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes . It also features a stunning lace-up detail in the back, in case this outfit is too plain for your liking. Varied in assortment, its quite fun to peruse through their selection if you covet Instagram fashion. Non-Selfie Leslie items sent to us will be donated upon receipt. They are so fast to respond, super helpful, and always so friendly. Get Code. Contact with customer support was quick which I am extremally happy about! | T&C'S THE BEST ONLINE CLOTHING STORE:THE SELFIE LESLIE STORY. Theres a common belief that brides prefer to dress their bridesmaids in underwhelming outfits to ensure that the spotlight stays on them. I will be returning to buy more clothes! Unfortunately returns are about $10 shipping, so be prepared!However, I will say the shipping is very fast! Cute styles but really poor quality considering the price. Unrealistic return policy. . So, is Selfie Leslie worth it? Selfie Leslie's shipping is fast and their clothes are great quality. What is your Return Policy? Please note that items ending in $xx.50 are Final Sale. Were independently supported by our readers and we may earn a commission when you buy through our links. They are NOT customer service oriented IN THE LEAST !!! To see how we collect and use your personal information, please see our Privacy Notice. If you have questions about sizing, please see our Size Guide for general information. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. If you are unable to complete the return online, you may contact us. They answered all my questions, we're timely, very informative about my dress questions, return, new order. Our online return process is designed to ensure the fastest and most accurate processing of your return request. The top was very weird and flared up so you could see everything. Some items are not correctly flagged as final sale which the customer support fails to accept as return.Customer service is very rude and all the policies are very crafty that are not in the best interest of the customer. Please reach out to us at support@selfieleslie.com so we can try to make things right! The only reason they refunded the $9.75 "return fee" is because I had to beg and plead to get even that !! Check Selfie Leslie's website to see if they have updated their free returns & exchanges policy since then. 1-800-537-5437. Sophie Diego is a Toronto-based writer who loves all things related to beauty, skincare, and fashion. Canada shipping is $29.99 (Orders under $399.99 include taxes/duties, over $400 does not include taxes/duties). It is the best I've ever dealt with! !10/10 would recommend my new fav place to shop, also shipping is super quick if you order during the week!!! You can also check your order status by signing into your account on our website. Find out how we combat fake reviews. Floating By Plunging Neckline Mesh Overlay Midi Dress Sage: Buyers can subscribe to their newsletter to receive, Customers can also shop at the brands sale outlet, where they can find items at a discounted price. So unfortunate I really wanted to love them but I'm afraid to buy anything for this reason. Do you agree with Selfie Leslie's 4-star rating? With that in mind, how on earth do you separate the meh from the magnificent? MAKE SURE YOU READ THE POLICIES CAREFULLY BEFORE BUYING. Both One & Only Collective and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration against the other party. This wouldnt be a complete Selfie Leslie review without some styling tips. Use Up and Down arrow keys to navigate search results. However, we will not use your name in connection with any such materials, information, suggestions, ideas, or comments unless we first obtain your permission or otherwise are required by law to do so. This website (www.selfieleslie.com) is expressly owned and operated by One & Only Collective, Inc. Selfie Leslie offers a 30-day return policy. Once I recevied my pkg and had to return part of it - they explained which services I could use as they dont use UPS. The print itself is definitely romantic, as it triggers imagery of golden sunsets, rural wineries, and picnic layouts. *Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. You love florals, but now in the then, you desire a bit of twist. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. There isNO RETURN FEEif you make an exchange purchase through the return portal. We also ensure all reviews are published without moderation. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). Once your return arrives to us, please allow2 weeks for processing once the return is delivered. I have ordered the wrong item/size by mistake. When entering into checkout, you need to enter the code exactly as it is given to you, without any spaces. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. All custom orders including, but not limited to, custom safety covers, custom spa covers, and custom pool liners. You should also know that international orders are not eligible under their policy. Anyone can write a Trustpilot review. Wonderful wonderful customer service is the most important, thank you! Out of the 3 dresses I ordered, all of them were of terrible quality materials and tailoring, one of them, the sleeves don't even match each other. Notice shall be sent to the following addresses: 9595 Wilshire Blvd., Suite 406 Beverly Hills, CA 90212 ATTN: Gerard Soussan. Start Your Return. All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. Generally, there havent been too many complaints about Selfie Leslies quality of clothing, but customers do think its pricey for similar quality that can be found for cheaper at other fast-fashion department stores. The dresses are stunning and I cant recommend them enough:) Will definitely be ordering from here in the near future! By "Instagram fashion", I of course mean fashion inspired by influencers/Instagram pages. I politely asked to cancel the order and they denied my request because it had already shipped so I can understand that but when it did get here my daughter opened it to make sure that it was the dress and . Find her on Instagram @dcrpoetry, 16 Best Loungewear Brands for Show-Stopping Comfort. Its difficult to buy items because sometimes clothes size run differently. Its worth mentioning that Selfie Leslies Trustpilot page showcases a glimmering score of 4.1/5 stars based on 590 testimonials. www.selfieleslie.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. Our business hours are: Monday - Friday 9AM - 5PM (AEST). | PRIVACY POLICY. The brand offers clothing that is feminine, flirty, and stylish. Prices vary, but on average, you can expect to pay: $60 - $80 for dresses. When trying it on the zipper broke and I was super sad because I loved the dress so much .